Solutions
- BrandScope
- Curious about the penetration and effectivity of your advertising campaign, and those of your competitors? We have the answer: BrandScope.
- Voice of the Customer Portal
- Voice of the Customer Portal, a proprietary panel that can be integrated into your own portal, allowing a continuous dialogue with your customers.
Communities: Your Customer's Voice?
It's a dream scenario for many businesses: being able to enter into a continuous dialogue with their customers or target group. Here at Motivaction, we've introduced the Voice of the Customer Portal, a proprietary panel that can be integrated into your own portal, allowing a continuous dialogue with your customers.
Portal: Listen And Learn
So what are the practical benefits? The Voice of the Customer Portal can be used to:
- Monitor customer satisfaction and loyalty
- Pre-test communications concepts
- Test new ideas from within your business
The outcome? Increased customer loyalty. You can then use the feedback to develop marketing and policy-making initiatives from the customers' points of view.
Collaboration: Each Step Of The Way
We'll work alongside members of your own team to (further) develop the content on your website, and we'll provide you with:
- The technical facilities to establish a community and maintain contact with your customers
- The research content
- The data from the online studies
- The surveys for the panel members